© 2015 by Guardian Leather

News and Updates

Shipping, Returns, & Exchanges

 

Your order may ship in multiple packages at no cost to you. Your credit card will only be charged for items as they ship.

International shipping rates will be automatically calculated as you order. Standard Ground Shipping transit times are usually 7-15 days to the Continental United States.

 

Questions? Please email us: support@guardianleather.com.

 

Duties & Import Taxes:

Prices and shipping rates do not include duties or import taxes. Please determine what local charges may apply as they will be collected by the appropriate local authority.

 

Shipment Timing:

All orders are pre-orders and will be shipped when merchandise is available. For more information on shipping and deliver times for Indiegogo and pre-sale orders, please visit our delivery page.

 

Returns:

We want our customer’s full satisfaction. If you are not satisfied with our product or change your mind, you can contact us within 14 days after purchasing and send the item back unused and in its original packaging. We will replace it or issue a refund at our discretion.

For orders made during Indiegogo and pre-sale, returns will not be allowed. You may exchange your items if all return requirements are met. The cost of the return shipping will not be covered by Guardian Leather and will not be reimbursed.

reimbursed.

 

Returning Items by Mail:

All orders placed online at GuardianLeather.com are shipped with a packing slip that includes a return form on the backside. Please complete all required fields on this form, indicate the reason for your return and enclose it with the item in the original packaging. For return inquiries, please email support@guardianleather.com

You must mark the package "Goods Returned" in the description box on the airway bill when returning product. Customers are responsible for filing for refund of duties and taxes paid with their government agency.

Please allow 7-10 business days, once we have received your return, for processing your return.